CVE-2012-4751

Name of the Vulnerable Software and Affected Versions Open Ticket Request System (OTRS) Help Desk versions 2.4.x through 2.4.14 Open Ticket Request System (OTRS) Help Desk versions 3.0.x through 3.0.16 Open Ticket Request System (OTRS) Help Desk versions 3.1.x through 3.1.10

Description A cross-site scripting (XSS) issue allows remote attackers to inject arbitrary web script or HTML via an e-mail message body with whitespace before a javascript: URL in the SRC attribute of an element. This can be demonstrated by an IFRAME element.

Recommendations For versions 2.4.x through 2.4.14, update to version 2.4.15 or later. For versions 3.0.x through 3.0.16, update to version 3.0.17 or later. For versions 3.1.x through 3.1.10, update to version 3.1.11 or later.