CVE-2017-3619

Name of the Vulnerable Software and Affected Versions Oracle Support Tools versions prior to 5.7

Description The issue affects the Automatic Service Request (ASR) component, specifically the ASR Manager subcomponent. It allows a low-privileged attacker with logon access to the infrastructure where ASR executes to compromise ASR. Successful attacks can result in unauthorized access to critical data or complete access to all ASR accessible data.

Recommendations For versions prior to 5.7, update to version 5.7 or later to resolve the issue. As a temporary workaround, consider restricting access to the ASR component to minimize the risk of exploitation.