CVE-2011-2757

Name of the Vulnerable Software and Affected Versions ManageEngine ServiceDesk Plus versions 8.0.0.12 and earlier

Description A directory traversal issue exists, allowing remote attackers to read arbitrary files. This is achieved by using a .. (dot dot) in the FILENAME parameter of the "FileDownload.jsp" page.

Recommendations For versions 8.0.0.12 and earlier, consider restricting access to the FileDownload.jsp page until a fix is available. As a temporary workaround, avoid using the FILENAME parameter with .. (dot dot) sequences to minimize the risk of exploitation.