Otrs · Otrs · CVE-2019-10065
**Name of the Vulnerable Software and Affected Versions**
Open Ticket Request System (OTRS) versions 7.0 through 7.0.6
**Description**
An issue in OTRS allows an attacker who is logged in as a customer user to disclose information from internal FAQ articles using the search result screens.
**Recommendations**
For OTRS versions 7.0 through 7.0.6, consider restricting access to the search result screens for customer users until a fix is available.
At the moment, there is no information about a newer version that contains a fix for this vulnerability.