PT-2011-1276
CVE-2008-7283
·
Published
2011-03-18
·
Updated
2011-03-22
Description by
CVSS 2.0
6.0
MediumMetricsAV:N/AC:M/Au:S/C:P/I:P/A:P
Name of the Vulnerable Software and Affected Versions
Open Ticket Request System (OTRS) versions prior to 2.2.6
Description
The issue allows remote authenticated users to bypass intended access restrictions and perform web-interface updates to tickets by leveraging queue read permissions when customer group support is enabled.
Recommendations
For versions prior to 2.2.6, update to version 2.2.6 or later to resolve the issue.
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