PT-2017-6729

CVE-2015-4071

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Published

2017-08-18

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Updated

2017-10-05

Description by

CVSS 2.0
5.0
Medium
MetricsAV:N/AC:L/Au:N/C:P/I:N/A:N
Name of the Vulnerable Software and Affected Versions Helpdesk Pro Plugin versions prior to 1.4.0
Description The issue allows remote attackers to read the support tickets of arbitrary users by obtaining the target ticketId and navigating to the "http://{target}/component/helpdeskpro/?view=ticket&id={ticketId}" endpoint.
Recommendations For versions prior to 1.4.0, update to version 1.4.0 or later to resolve the issue. As a temporary workaround, consider restricting access to the /component/helpdeskpro/?view=ticket&id={ticketId} endpoint until the update is applied.
Exploitability
Exploit
Fix
Impacts
Vendors
Affected products
Related identifiers
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