PT-2019-19843

CVE-2019-9751

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Published

2019-03-13

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Updated

2019-03-15

Description by

CVSS 3.1
4.8
Medium
MetricsAV:N/AC:L/PR:H/UI:R/S:C/C:L/I:L/A:N
Name of the Vulnerable Software and Affected Versions Open Ticket Request System (OTRS) versions 6.x through 6.0.16 Open Ticket Request System (OTRS) versions 7.x through 7.0.4
Description An issue in OTRS allows an attacker who is logged in as an admin user to manipulate the URL and cause execution of JavaScript in the context of OTRS. This issue is related to the Kernel/Output/Template/Document.pm file.
Recommendations For OTRS versions 6.x through 6.0.16, update to version 6.0.17 or later. For OTRS versions 7.x through 7.0.4, update to version 7.0.5 or later.
Exploitability
Fix
Impacts
Vendors
Affected products
Related identifiers
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