PT-2023-26269 · Otrs · Otrs
CVE-2023-38058
·
Published
2023-07-24
·
Updated
2023-08-01
CVSS v3.1
4.3
Medium
| Vector | AV:N/AC:L/PR:L/UI:N/S:U/C:N/I:L/A:N |
Name of the Vulnerable Software and Affected Versions
OTRS versions 8.0.X through 8.0.34
Description
An improper privilege check in the OTRS ticket move action in the agent interface allows any authenticated attacker to perform a move of a ticket without the needed permission.
Recommendations
For OTRS versions 8.0.X through 8.0.34, update to version 8.0.35 or later to resolve the issue. As a temporary workaround, consider restricting access to the ticket move action in the agent interface until a patch is available.
Fix
Incorrect Authorization
Improper Privilege Management
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Related Identifiers
Affected Products
Otrs