PT-2023-31427
CVE-2023-49968
·
Published
2023-12-20
·
Updated
2025-03-28
Description by
CVSS 3.1
7.3
HighMetricsAV:N/AC:L/PR:N/UI:N/S:U/C:L/I:L/A:L
Name of the Vulnerable Software and Affected Versions
Customer Support System version v1
Description
The issue is related to a SQL injection vulnerability. This vulnerability can be exploited via the
id parameter at the "/customer support/manage department.php" API endpoint.Recommendations
For Customer Support System version v1, consider restricting access to the "/customer support/manage department.php" endpoint until a patch is available. As a temporary workaround, avoid using the
id parameter in this endpoint to minimize the risk of exploitation.Exploitability
Exploit
Fix
Impacts
Vendors
Affected products
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