PT-2023-31434
CVE-2023-49976
·
Published
2023-12-20
·
Updated
2025-03-28
Description by
CVSS 3.1
5.4
MediumMetricsAV:N/AC:L/PR:L/UI:R/S:C/C:L/I:L/A:N
Name of the Vulnerable Software and Affected Versions
Customer Support System version v1
Description
A cross-site scripting (XSS) issue allows attackers to execute arbitrary web scripts or HTML via a crafted payload injected into the
subject parameter at "/customer support/index.php?page=new ticket".Recommendations
For Customer Support System version v1, as a temporary workaround, consider restricting access to the "/customer support/index.php?page=new ticket" endpoint until a patch is available. Avoid using the
subject parameter in the affected endpoint until the issue is resolved. At the moment, there is no information about a newer version that contains a fix for this issue.Exploitability
Exploit
Fix
Impacts
Researchers
Vendors
Affected products
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