PT-2026-64251 · WordPress · Fluent Support
CVSS v3.1
6.4
Medium
| Vector | AV:N/AC:L/PR:L/UI:N/S:C/C:L/I:L/A:N |
Name of the Vulnerable Software and Affected Versions
Fluent Support – Helpdesk & Customer Support Ticket System versions prior to 2.3.1
Description
Insufficient input sanitization and output escaping allow authenticated attackers with contributor-level access and above to perform Stored Cross-Site Scripting (XSS). This occurs via the
redirect-to shortcode attribute, enabling the injection of arbitrary web scripts into pages that execute when accessed by a user. The payload is contained within a hidden attribute, which limits execution to specific browsers using specific access keys.Recommendations
Update to a version newer than 2.3.0.
As a temporary mitigation, restrict the ability of users with contributor-level access to edit pages or use shortcodes.
Fix
XSS
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Weakness Enumeration
Related Identifiers
Affected Products
Fluent Support