PT-2026-67038

CVE-2026-14197

Published

2026-08-01

Updated

2026-08-01

Description by

CVSS 3.1

3.8

Low

MetricsAV:N/AC:L/PR:H/UI:N/S:U/C:L/I:L/A:N

Name of the Vulnerable Software and Affected Versions Fluent Support versions prior to 2.3.1

Description An Insecure Direct Object Reference (IDOR) exists where the software fails to perform a per-ticket access check before reassigning a ticket's customer. This allows a restricted support agent to change the assigned customer of any ticket in the system, including those outside their granted scope.

Recommendations Update to version 2.3.1 or later.

Exploitability

Exploit

Fix

Impacts

Researchers

Mustafa Ahmed

Vendors

Affected products

Weakness enumeration

CWE-639: Authorization Bypass Through User-Controlled Key

Related identifiers