PT-2026-70129 · Ladybird Web Solution · Faveo Helpdesk
CVSS v3.1
6.5
Medium
| Vector | AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N |
Name of the Vulnerable Software and Affected Versions
Ladybird Web Solution Faveo Helpdesk version 2.0.3
Description
A broken access control issue exists in the v1 REST API. The API verifies if a requested ticket exists but fails to verify if the authenticated user owns that ticket. This allows any self-registered customer to read arbitrary ticket conversations, including internal agent notes that may contain sensitive information.
Recommendations
At the moment, there is no information about a newer version that contains a fix for this vulnerability.
Exploit
Improper Access Control
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Weakness Enumeration
Related Identifiers
Affected Products
Faveo Helpdesk