Ygoltsev

**Name of the Vulnerable Software and Affected Versions** ManageEngine ServiceDesk Plus versions 8.0.0.12 and earlier **Description** A directory traversal issue exists, allowing remote attackers to read arbitrary files. This is achieved by using a .. (dot dot) in the `FILENAME` parameter of the "FileDownload.jsp" page. **Recommendations** For versions 8.0.0.12 and earlier, consider restricting access to the FileDownload.jsp page until a fix is available. As a temporary workaround, avoid using the `FILENAME` parameter with .. (dot dot) sequences to minimize the risk of exploitation.